I have recently published an article describing how to use the Request For Information (RFI) and Request For Proposal (RFP) process to select a solution or vendor. The article is totally free, and is available on the Pragnalysis website. I’d love to hear what you think, so please do get in touch with your thoughts…
I’m pleased to say that my most recent blog article has been published on “Bridging-the-gap.com”, where I have contributed as a guest author. I’d love to hear what you think, so please feel free to make a comment on the site, or contact me directly. Here is an excerpt and link: Excerpt: “At the start…
As business analysts, it’s essential that we work closely with our business stakeholders. Whether we’re working on strategy, feasibility or requirements, this closeness often helps to ensure that we gain a real and detailed understanding of the problems that our stakeholders face. In some cases we might try and completely immerse ourselves in the world of the business user by co-locating with them or even by going “client side” (which might sometimes be referred to as “going native”).
I took part at a fascinating debate at a recent IIBA event. The debate focussed on the distinction between a Business Analyst (BA) and a Subject Matter Expert (SME), and the extent that the BA should “learn” the business. There is an ongoing debate within the BA community over the level of industry (business domain)…
There are some things that are so obvious that everyone knows them. These are the things that people talk about on busses, trains and in cafes. Nobody questions them because they are common sense. Everybody is certain that these “truths” are correct. The trouble is that people can be wrong. The “truths” on which people…
As any Business Analyst will tell you, “change” is essential for just about any business to survive. Organisations need to be constantly innovating, ensuring that they are delivering the precise goods and services that their customers want, need, demand and desire. The trouble is, change can be scary. It can threaten norms and values that…
The concept of “work” just isn’t the same as it was ten or twenty years ago. More and more of us work in geographically dispersed teams, and home working certainly seems more common. Alongside this, new tools and technologies are emerging which help people to communicate quickly and effectively, wherever they are located. But why…
I think every Managing Director, CEO and business owner should pose as a customer at least once every quarter. They should see their business from the cold light of the outside world, and they will start to see their organisations strengths and weaknesses from where it really matters – the customer’s vantage point. I had…