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Resilience and the Softer Side of Business Analysis

Resilience -- person on a shore with stormy sea and rain holding an umberella

I’m pleased to say that my most recent article has been published on “”, where I have contributed as a guest author. I’d love to hear what you think, so please take a look and add a comment on the site.



Resilience -- person on a small island surrounded by a stormy sea and rain holding an umberellaBusiness analysis is a wide and varied discipline that relies on the practitioner’s honing and developing skills in a number of areas.


Laura Brandenburg recently described more than a dozen skills in her article “What Business Analyst Skills Are Important for a New BA?”. In Laura’s article, she mentions a number of technical skills, but she also highlights some of the softer behavioral skills that we analysts need.


It’s certainly true that on bigger projects and when working in more political environments, softer skills such as stakeholder managementnetworking, and conflict resolution become even more important. However, there is one important business analysis attribute that is rarely talked about—resilience.


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