Professional Development

Sign in Russian with a symbol that is recognisable

How a wet floor in Belarus convinced me that diagrams beat text!

I’ve always found using pictures, diagrams and models an effective way of describing and communicating ideas.  I was fortunate enough to be visiting Minsk, Belarus recently and it struck me how useful pictures and diagrams really are.  Being in a foreign country, with a completely different language and even a different alphabet means that it’s difficult to find a frame of reference.

However, pictures transcend language.

Take the example below.  Even if you can’t speak Russian, I’d hazard a guess you can make an educated assumption about what this sign is trying to convey:

Metal shopping cart

How to Use Your Customer Service Skills to Land a Business Analyst Job

I’m pleased to say that my most recent blog article has been published on “Bridging-the-gap.com”, where I have contributed as a guest author.    I’d love to hear what you think, so please take a look and add a comment on the site.   Excerpt:   Did you have a part time job when you were… 

Monkey

What skills will you develop in 2012? Focus on the stars, not the monkeys!

I’m pleased to say that my most recent blog article has been published on “Bridging-the-gap.com”, where I have contributed as a guest author.    I’d love to hear what you think, so please take a look and add a comment on the site.   Excerpt:   The start of a new year provides a psychological “fresh… 

Owning your professional development: 6 Tips to become a Reflexive Change Practitioner

As Business Analysts, we are professional change practitioners.  We are experts in the field of “change” and should expect to add maximum value to the organisations we work for.  To be effective in this role I believe we must manage change in our own professional development and stay up to date with industry and BA…