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Webinar Recording: Systems Thinking – A Crucial BA Skill in an Uncertain World

I recently presented a webinar, hosted by IIBA®, focussing on the importance of systems thinking.  The webinar is entitled Systems Thinking: A Crucial BA Skill in an Uncertain World and I’m pleased to say that the recording is available to watch below. The recording is around an hour long, so grab a coffee, sit back and enjoy.  I hope that you find the webinar interesting!

(NB: If you find this webinar useful, you may be interested in our Systems Thinking Course)

Webinar Description

It has often been said that we live in an increasingly volatile, complex and ambiguous world. The external business environment is complex and fast-moving, yet often our stakeholders are blindsided by ‘silver-bullet’ solutions that assume a neat linear relationship between cause and effect.

In reality, things are rarely neat and linear. More often we’ll find that situations are devilishly difficult, requiring us to understand and engage with a whole range of messy interconnected issues and perspectives.

In this practical presentation, Adrian Reed discusses the importance of systems thinking in business analysis. During the presentation you will hear:

  • What systems thinking ‘is’, why it matters, and the conditions in which it can be relevant in an analysis environment
  • A range of practical techniques from the world of systems thinking that have direct applicability in the BA world
  • How systems thinking and systems practice, when embraced by a range of complementary practitioners and stakeholders, can help an organisation ‘learn’


What are your views on the topics in this post? Do you have any tips, perspectives or anything to add?  I’d love to hear your thoughts.   Please add a comment below, and let’s keep the conversation flowing! 

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About the author:

Adrian ReedAdrian Reed is Principal Consultant at Blackmetric Business Solutions, an organisation that offers Business Analysis consulting and training solutions. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring.

To find out more about the training and consulting services offered at Blackmetric, please visit www.blackmetric.com

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