April 2010

Innovate to survive

As any Business Analyst will tell you, “change” is essential for just about any business to survive. Organisations need to be constantly innovating, ensuring that they are delivering the precise goods and services that their customers want, need, demand and desire. The trouble is, change can be scary. It can threaten norms and values that… 

Do *you* look beyond 80/20?

The ’80/20′ rule is cited and used in many business and project contexts. This is useful as a ‘rule of thumb’, but real insight can be gained by looking beyond the simple proportions of 80/20.