Privacy, Legal & Terms of Use

Privacy, Legal & Terms of Use


 

The Short Version:

This short informal summary is designed to be concise and easy to read.  This does not replace the longer, formal version, shown below.

Privacy

Who are we? This site is operated by: Blackmetric Business Solutions Ltd, a limited company Registered in England and Wales, company number 7954970 whose registered address is: 49 Station Road, Polegate, East Sussex, BN26 6EA

How will we use your data, and how long will we keep it?

  • To respond to queries: If you submit a query via the website, or if you ring or e-mail us, we will use the personal information provided to answer your query.  We’ll keep a record of this query for as long as we have a business relationship with you, or for as long as we reasonably think we might have.
  • To provide services:  If you sign up for a webinar, we’ll use the personal information you provide to send you a unique joining link, reminder e-mails before the webinar, and also a short e-mail after the webinar providing a link to the recording and other information.  We’ll also keep your information for a short period after, in case of a query (a maximum of six weeks)
  • For web analytical purposes:  Our website also collects information about visitors so that we can track which pages on our website are popular, and which might need improving.
  • To inform you of new blog posts (if you ‘opt in’):  If you decide to subscribe to this blog, an e-mail will be sent to you automatically when a new article is posted.  You can unsubscribe at any time.
  • To send you a newsletter (if you ‘opt in’): We provide a newsletter, issued every 4-8 weeks, with other updates (e.g. webinar invites) also being occasionally sent.  You can ‘opt in’ to receive this newsletter; but we’ll never send it to you without your permission.  You can unsubscribe at any time.

How can I contact you with a query about my data? You can contact us at any time to update the information we hold about you, or to make a subject access request, using the ‘contact’ link at the top of this page.

Do you use Third Party Data-Processors?  As part of our normal business operations, we may make use of third party data processors and your information may be transferred onto third party systems.  As one example: if you sign up to a webinar, it’ll be necessary for your details to be processed by the (third party) webinar system.

Will you share my data with others? Other than as stated above, No, unless (in the very unlikely event) we are required to do so by law

Legal

Original intellectual property on this website is owned by Blackmetric Business Solutions, and may not be copied or re-used, adapted, modified or otherwise distributed without our permission.  Use of the website is at your own risk; whilst we’ll take reasonable steps to ensure the site is virus and malware free, this can never be guaranteed.

 


The full version


PRIVACY POLICY / DATA PROCESSING NOTICE


BACKGROUND:

Blackmetric Business Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.adrianreed.co.uk / www.adrianreed.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Blackmetric Business Solutions Ltd,, a limited company Registered in England and Wales, company number 7954970 whose registered address is: 49 Station Road, Polegate, East Sussex, BN26 6EA

 

  1. Information About Us
  • Our Site is owned by Blackmetric Business Solutions Ltd,, a limited company Registered in England and Wales, company number 7954970 whose registered address is: 49 Station Road, Polegate, East Sussex, BN26 6EA
  • Our VAT number is 198 8009 59

 

  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

  1. Your Rights
    • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
      • The right to be informed about Our collection and use of personal data;
      • The right of access to the personal data We hold about you (see section 12);
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
      • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
      • The right to restrict (i.e. prevent) the processing of your personal data;
      • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      • The right to object to Us using your personal data for particular purposes; and
      • Rights with respect to automated decision making and profiling.
    • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

  1. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies

  • name; if you submit a query via an online contact form
  • business/company nameonly if you submit a query via an online contact form
  • job title; only if you submit a query via an online contact form
  • contact information such as email addresses and telephone numbers; only if you submit a query via an online contact form
  • IP address;
  • web browser type and version;
  • operating system;
  • a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

 

  1. How Do We Use Your Data?
    • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998until it is superseded, and then GDPR at all times. For more details on security see section 7, below.
    • Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
      • Responding to queries that you make via the website
      • Supplying Our products or services to you (please note that We require your personal data in order to enter into a contract with you);
      • Replying to emails from you;
      • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the ‘unsubscribe link’, or by contacting us directly
      • Market research;
      • Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience;
    • With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone or post with information, news and offers on Our products or services.. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
    • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
    • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
      • Submitting a query through the website: Your information will be held for as long as we have an ongoing business relationship with you, or for as long as we reasonably feel that we might be able to assist you in future. This is so that, if you contact us in future, we can see a record of what you have previously written to us.
      • Subscribing to a newsletter: We will retain your information for as long as you are subscribed.  Please note, if you unsubscribe, we will add your e-mail address to a ‘do not mail’ list, where it will be retained so that we can be certain we do not e-mail you in future.  You can ask to have this deleted at any time.
      • Subscribing to a blog: You can choose to subscribe to the blog. Once subscribed, you will receive an e-mail every time a new blog post is published.  You can unsubscribe at any time, at which point your information will be deleted.
      • Registering for a Webinar: When you register for a webinar, you will have the option of ‘opting in’ to our newsletter. If you do not opt in, we will keep your details only for as long as necessary to run the webinar, plus a short period after to ensure we can respond to queries that you might raise.  This period will always be less than six weeks.
  1. How and Where Do We Store Your Data?
    • We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
  • Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
  • Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
  • Steps We take to secure and protect your data include:
    • Installation and regular updating of server-side security software
    • Utilisation of 2-factor authentication on key servers and end-point
    • Password protecting all end-points
  1. Do We Share Your Data?
    • We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
    • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
    • We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
  1. What Happens If Our Business Changes Hands?
    • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
  2. How Can You Control Your Data?
    • When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details
  1. Your Right to Withhold Information
    • You may access many areas of Our Site without providing any data at all.
    • You may restrict Our use of Cookies. For more information, see section 13
  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details by  using the contact details below in section 14.

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us through our ‘contact us’ link by telephone on 023 9298 4546 or by post at 49 Station Road, Polegate, East Sussex, BN26 6EA Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


TERMS AND CONDITIONS


 

BACKGROUND:

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.adrianreed.co.uk / www.adrianreed.com (“Our Site”).  Please read these Terms and Conditions carefully and ensure that you understand them.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site.  If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately.

  1. Definitions and Interpretation
    • In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

 

“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
“We/Us/Our” means Blackmetric Business Solutions Ltd, a limited company registered in England under 7954970 whose registered address is .: 49 Station Road, Polegate, East Sussex, BN26 6EA

 

  1. Information About Us
    • Our Site, www.blackmetric.com / www.blackmetric.co.uk is owned and operated by Blackmetric Business Solutions Ltd, a limited company registered in England under 7954970 whose registered address is .: 49 Station Road, Polegate, East Sussex, BN26 6EA
  2. Access to Our Site
    • It is your responsibility to make any and all arrangements necessary in order to access Our Site.
    • Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

 

  1. Intellectual Property Rights
    • All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.  All rights are reserved.
    • Subject to sub-Clauses 4.3 and 4.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
    • You may:
      • Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
      • Download Our Site (or any part of it) for caching;
      • Print pages from Our Site;
      • Download extracts from pages on Our Site; and
      • Save pages from Our Site for later and/or offline viewing.
    • Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
    • You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. [This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.]
    • Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; the making of personal copies for private use; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

 

  1. Links to Our Site
    • You may link to Our Site provided that:
      • You do so in a fair and legal manner;
      • You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
      • You do not use any logos or trade marks displayed on Our Site without Our express written permission; and
      • You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
    • You may link to any page of Our Site provided you comply with the remainder of this Clause 5.
    • Framing or embedding of Our Site on other websites is not permitted without Our express written permission.
    • You may not link to Our Site from any other site the main content of which contains material that:
      • Is sexually explicit;
      • Is obscene, deliberately offensive, hateful or otherwise inflammatory;
      • Promotes violence;
      • Promotes or assists in any form of unlawful activity;
      • Discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
      • Is designed or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
      • Is calculated or is otherwise likely to deceive another person;
      • Is designed or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
      • Misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.4);
      • Implies any form of affiliation with Us where none exists;
      • Infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
      • Is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
    • The content restrictions in sub-Clause 5.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 5.4. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.

 

  1. Links to Other Sites

Links to other sites may be included on Our Site.  Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third party sites.  The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

 

  1. Disclaimers
    • The Content on Our Site does not constitute advice on which you should rely. It is provided for general information purposes only.  Professional or specialist advice should always be sought before taking any action relating to problem solving, business analysis, projects or any other relevant activity.
    • We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
    • We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.

 

  1. Our Liability
    • To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
    • To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
    • Our Site is intended for non-commercial use only. If you are a commercial user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
    • We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
    • We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
    • Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

 

  1. Viruses, Malware and Security
    • We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
    • You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
    • You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
    • You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
    • You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
    • By breaching the provisions of sub-Clauses 9.3 to 9.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them.  Your right to use Our Site will cease immediately in the event of such a breach.

 

  1. Acceptable Usage Policy
    • You may only use Our Site in a manner that is lawful. Specifically:
      • You must ensure that you comply fully with any and all local, national or international laws and/or regulations;
      • You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
      • You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
      • You must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
    • We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 10 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
      • Suspend, whether temporarily or permanently, your right to access Our Site;
      • Issue you with a written warning;
      • Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
      • Take further legal action against you as appropriate;
      • Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
      • Any other actions which We deem reasonably appropriate (and lawful).
    • We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
  1. Changes to these Terms and Conditions
    • We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
    • In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
  1. Contacting Us

To contact Us, please use the contact us facility on our homepage.

  1. Communications from Us
    • We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time.  Any and all marketing emails sent by Us include an unsubscribe link.
    • For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us using the contact us facility on our homepage.
  1. Law and Jurisdiction
    • These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    • If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
    • If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.